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How jeetbazz Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use our platform — and what we do with it.

Account data handled with carePayment details kept separatebKash, Nagad, Rocket transaction data protectedYour rights clearly explainedContact us to request changes
jeetbazz How jeetbazz Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to know what personal data we hold on your account, need to correct something we have on file, or want to request deletion, our support team handles these requests directly. We keep a dedicated path for data and privacy queries so your request does not get mixed into general account or payment questions. Response times depend on the complexity of your request and the verification steps needed to confirm your identity before we action any change.

Team online

Live Chat Support

Reach us through live chat on the site to raise a privacy query. We will log your request and confirm receipt before passing it to the relevant team.

Email Data Requests

Send a written data access or deletion request by email. Include your registered account details so we can verify your identity and process the request correctly.

Account Help Desk

For urgent account-security concerns — such as suspected unauthorised access — contact our account help desk. We can flag, freeze or review your account while we investigate.

DATA HANDLING STANDARDS

How We Protect and Manage What You Share

Your data does not sit in one place without controls. We apply layered access rules so that only the parts of our team that need your information to do their job can see it — your payment history is not visible to the same staff who handle general account queries. We also use SSL encryption across every account page and payment step, so data moving between your device and our servers stays protected in transit.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can adjust cookie preferences in your browser settings at any time.

Account Security

Login sessions are protected by OTP verification sent to your registered mobile number. Any new device access triggers an additional confirmation step before your account opens.

Data Retention

Active account data is held while your account is open. Closed account records are kept only for the period required by financial compliance obligations in eligible regions.

Requesting Changes

Write to us via email or live chat to correct, access or remove your personal data. We verify your identity first, then action the request within the timeframe local law requires.

Answers to Common Privacy Policy Questions

These are the questions we hear most often about how your data is handled on the platform. If something here does not cover your specific situation, reach out through live chat or email and we will give you a direct answer.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad wallet number. Device and session data is also recorded automatically for security purposes.

No. We record transaction references and wallet numbers to match deposits to your account, but we never store your mobile wallet PIN, password or any authentication credential.

Certain financial and identity records must be kept for a period after account closure to meet legal obligations in eligible regions. We do not hold data beyond what those obligations require.

Yes. Submit a deletion request through live chat or email with your registered account details. We verify your identity first, then process the request in line with applicable law for your region.

We share data only with payment processors like bKash, Nagad and Rocket as needed to complete transactions, and with service providers bound by data protection obligations. We do not sell personal data.

Send a data access request by email, including your registered name and account reference. After we verify your identity, we will provide a summary of the personal data we hold on your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.